Analisis Kualitas Pelayanan Untuk Meningkatkan Kepuasan Pelanggan Dengan Metode Quality Function Deployment (Studi Kasus PDAM Tirta Gemilang Unit Kalinegoro Kabupaten Magelang): Analysis of Service Quality to Increase Customer Satisfaction Using the Quality Function Deployment Method (Case Study of PDAM Tirta Gemilang, Kalinegoro Unit, Magelang Regency). BENR [Internet]. 2025 Apr. 2 [cited 2026 Sep. 30];5(1):34-46. Available from: https://coba.unimma.ac.id/benr/article/view/12350